Delivery Information

UK Mainland

Delivery Option Basket Value Basket Weight Delivery Time Frame Cost
Free Delivery Over £40 Any 5 - 7 working days FREE
Collect in Store Any Any Next working day FREE
Small Order Under £40 Any 2-3 working days £3
1st Class Any Any 2-3 working days £3
Express* Any Any 1-2 working days £7

*Available for Mainland post codes only for orders made from Mon-Thurs. Orders made on Friday with selected Express delivery will arrive in 1-2 working days as of Monday the following week.
For weekend deliveries please call +44 (0)20 8204 2994.

Highlands/Island

Delivery Option Basket Value Basket Weight Delivery Time Frame Cost
Small Order Any Under 2kg 2-3 working days £3
1st Class Any Per 30kg 2-3 working days £12.50

Delivery charges to certain postcodes are as follows:

BT, GY, HS, IV, IM, JE, KW, ZE, AB31-AB38, AB41-AB45, AB51-AB56, FK19-FK21,KA27, KA28,PA20-PA49, PA60-PA78, PH1, PH5-PH10, PH15-PH26, PH30-PH44, PH49, PH50, TR21, TR22

For Mainland Europe

Delivery Option Basket Value Basket Weight Delivery Time Frame Cost
See Zones below
Small Order Any Under 2kg 4-14 working days £8
DPD Road  Any Per 30kg 3 to 10 working days see Zones

Zones Countries included Cost
Zone 1   Belgium, France, Germany, Luxembourg, Netherlands, Ireland £15
Zone 2   Austria, Denmark, Switzerland £16
Zone 3   Czech Republic, Italy, Slovakia, Spain £22
Zone 4   Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden £25
Zone 5   Bosnia & Herzegovina, Bulgaria, Greece, Iceland Latvia, Lithuania, Norway, Romania, Serbia £30

Where a road service is not applicaple, the order will be sent Air Express using DPD or UPS.

For Worldwide (Outside of EU)

Postage will be calculated at basket stage, giving you the cheapest options available based on weight and size of order.


My First Class order has not arrived, what shall I do?

If you have not received your goods within the times allocated, please follow the instructions below:

Check with other members of your household; ask your neighbours if specific goods have been delivered to them.

Check with your local post office, please ensure you obtain the person’s name that you make the enquiry with and the address of the sorting office.

If there is no package at the post office, please contact us with the details providing your order number and we will be happy to rectify the matter for you.

Courier Service:

Please note this is a business working day service only. We do not operate a next day service for a Saturday Delivery. If your delivery is required for the weekend, please place your order on Thursday before 1:30pm for same day dispatch.

Courier service is a 24-48 hour service from the day of dispatch, which is a working day service only.

A signature is required for a courier service delivery; please ensure someone is present to sign for the goods. Should you have missed your delivery, your parcel will be returned to the nearest depot, awaiting further instructions from yourself.

Please ensure you enter in your mobile number and email address for an update on your delivery.